FAQs

If you notice a pothole or any other road issue, please let us know. Reporting helps us keep the road network safe and well-maintained.

You can report a road defect by:

• Online: Visit wangaratta.vic.gov.au and use the Report an Issue form.
• Phone: Call Council on (03) 5722 0888 during business hours.
• Email: Send details and photos (if possible) to council@wangaratta.vic.gov.au

Please include:

• The location (street name and nearest intersection or landmark)
• A description of the issue
• A photo (if available)

A Road Management Plan (RMP) is a statutory document prepared under the Road Management Act 2004. It outlines how a council will fulfill its responsibilities to inspect, maintain, and repair public roads. The RMP:

• Defines inspection and maintenance standards.

• Details a management system for road and footpath networks (including bridges and culverts).

• Sets intervention levels and service response times for road defects.

• Is reviewed every four years and subject to public consultation.

This plan is due to be updated in 2025 and will be presented for community consultation

The document classifies roads into several types under a road hierarchy:

• Link Roads – Connect collector roads to arterial networks and significant locations.

• Collector Roads – Collect and distribute traffic from access roads.

• Access Roads – Provide direct access to properties and industries.

• Limited Access Roads – Serve farms and remote properties, built to a lower standard 

A pothole is a type of road defect listed under “Defect Description” in the plan. It is defined by width and depth thresholds for repair:

• Sealed roads: Intervention when >300 mm wide and >75 mm deep.

• Unsealed roads: Intervention when >450 mm wide and >100 mm deep.

• Paths: Intervention when >150 mm wide and >75 mm deep.

The Register of Public Roads is a list maintained by the council of roads for which it is the coordinating road authority. It includes:

• Information on road asset types, configuration, and quantity.

• Roads that are “reasonably required for general public use.”

• Specific assets like road surfaces, shoulders, bridges, culverts, pathways, traffic devices, signage, kerb and channel, and drainage.

The register excludes roads that are not constructed to Council standards or are not considered necessary for public use

Council maintains municipal roads listed in the Register of Public Roads, including:

• Sealed and unsealed road surfaces

• Road shoulders

• Bridges and major culverts

• Constructed pathways (sealed/unsealed)

• Traffic signs and devices

• Kerb and channel

• Roadside drainage systems

Council does not maintain:

• Arterial roads (RRV’s responsibility)

• Private roads and vehicle crossovers

• Roads on Crown land, unless agreed

• Roads not built to Council standards